Privacy policy
Genesis Privacy Policy
Last Updated: June 21, 2025
This Privacy Policy describes how Genesis (“Genesis,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you interact with our website at https://takegenesis.com/ and any other online or offline services that link to this Privacy Policy (collectively, the “Services”).
This Privacy Policy does not apply to third-party websites, services, or applications, even if accessible through our Services.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on our website and may notify you through other means.
2. Personal Information We Collect
We collect personal information in the following ways:
- Information You Provide to Us
- Account details (name, email, phone number, and other account information)
- Purchase and order information (order details, shipping address, payment information—note: all payments are processed by third-party providers; we do not directly store payment card information)
- Communications (emails, chat messages, support requests)
- Community interactions (posts, reviews, testimonials, or content shared in our Telegram group or other forums)
- Participation in surveys, contests, or promotions
- Information Collected Automatically
- Device and usage data (IP address, browser/device type, cookies, pages visited, actions on the site, location data)
- Cookies and similar technologies (see “Your Privacy Choices” below)
- Information from Third Parties
- Data from partners, affiliates, or platforms you use to access our Services
- Information submitted by other users (e.g., referrals)
3. How We Use Personal Information
We use your personal information to:
- Provide, operate, and improve our Services
- Process orders and transactions
- Communicate with you about your account, orders, or inquiries
- Offer customer support
- Enable participation in community features (e.g., group chats, reviews)
- Send marketing and promotional communications (where permitted by law)
- Analyze usage and improve our products and Services
- Maintain security and prevent fraud
- Comply with legal obligations
We may also use your information for other purposes disclosed at the time of collection or with your consent.
4. How We Disclose Personal Information
We may share your personal information with:
- Service Providers: Companies that help us operate our Services (e.g., payment processors, hosting providers, analytics, marketing support)
- Community and Social Features: Information you share in public forums, group chats, or reviews may be visible to others
- Business Partners and Affiliates: For joint offerings or as part of referral/affiliate programs
- Advertising Partners: To deliver targeted ads or measure campaign effectiveness (using cookies and similar technologies)
- Legal and Safety: To comply with law, enforce policies, or protect rights, property, or safety
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
Genesis does not share your phone number with third parties for their marketing purposes.
5. Your Privacy Choices and Rights
You have choices regarding your information:
- Email Communications: You can unsubscribe from marketing emails at any time using the link in the email.
- Text Messages: To opt out of SMS, follow the instructions in the message or contact us.
- Cookies: Adjust your browser or device settings to control cookies and tracking technologies. Some features may not function properly if cookies are disabled.
- Access, Correction, and Deletion: You may request access to, correction of, or deletion of your personal information by contacting us.
- Opt-Out of Targeted Advertising: You can adjust your cookie preferences or use industry opt-out tools (e.g., Network Advertising Initiative, Digital Advertising Alliance).
To exercise your rights or make a privacy request, contact us at support@takegenesis.com.
6. International Transfers
Your information may be processed and stored in countries outside your place of residence. These locations may have different data protection laws.
7. Data Retention
We retain personal information as long as necessary to provide the Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Third-Party Links
Our Services may link to third-party sites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
support@takegenesis.com
Notice to California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, access, delete, and opt out of the sale or sharing of personal information. To exercise these rights, please contact us at support@takegenesis.com.
Notice of Financial Incentive
Genesis may offer incentives (such as discounts or referral rewards) in exchange for your contact information or participation in promotional programs. Details will be provided at the time you are offered such an incentive, and participation is always voluntary.
Last Updated: June 21, 2025